IDPH Licensed. DHS–HSP Approved. Insured. Staff Screened & Trained.
About More Healing Care LLC
More Healing Care LLC is a licensed Illinois Home Services Agency and DHS–HSP approved homemaker provider offering authorized non-medical homemaker, companion, personal assistance, housekeeping, meal-related support, personal laundry, observation and reporting, and service coordination support across approved Illinois service areas. The agency operates through a structured administrative system that includes client intake review, referral follow-up, service-plan alignment, worker screening, training, supervision, documentation review, confidentiality controls, complaint-response procedures, quality review, and non-medical scope enforcement. More Healing Care LLC supports DHS–HSP participants, private clients, families, representatives, referral sources, care coordinators, and job applicants with clear communication, respectful service coordination, and documented follow-up. Services are provided only when consistent with the client’s authorized service plan, approved task limits, worker assignment controls, and applicable Illinois Home Services Agency and DHS–HSP homemaker program standards. More Healing Care LLC does not provide skilled nursing, home health, home nursing, clinical treatment, medication administration, pillbox setup, wound care, injections, therapy services, medical procedures, or services requiring clinical licensure or clinical judgment. In a medical emergency, call 911.
Professional Leadership. Clear Oversight. Accountable Operations.
Leadership & Administrative Oversight
More Healing Care LLC maintains structured leadership and supervisory oversight to support service-plan alignment, staff accountability, client communication, documentation review, confidentiality, complaint response, quality review, and authorized non-medical scope compliance. Together, the agency’s leadership brings more than 20 years of combined experience in client support, workforce coordination, service documentation, supervision, administrative operations, direct-support environments, and non-medical home services oversight. Leadership and supervisory roles help ensure that assigned services are reviewed, coordinated, documented, and delivered according to authorized task limits, agency policy, approved service plans, and applicable Illinois Home Services Agency and DHS–HSP homemaker program standards.
Authorized Support. Structured Boundaries. Non-Medical Care.
Non-Medical Service Scope & Care Boundaries
More Healing Care LLC provides authorized non-medical homemaker and personal assistance services only. Each service assignment is reviewed for service-plan alignment, approved task limits, worker readiness, scheduling availability, documentation requirements, service-area confirmation, payer or MCO authorization when applicable, and applicable Illinois Home Services Agency and DHS–HSP homemaker program standards. Services may include homemaker support, companion care, personal assistance, light housekeeping, personal laundry, meal-related support, errands, transportation or escort assistance when authorized, observation and reporting of non-clinical changes, and service coordination communication with clients, families, representatives, referral sources, care coordinators, and participating MCO or payer representatives when applicable. More Healing Care LLC may review DHS–HSP, private-pay, referral-source, and participating MCO or payer-authorized service inquiries when the request is consistent with approved service areas, active authorization requirements, service-plan limits, agency staffing availability, documentation controls, and non-medical scope boundaries. Services are delivered only when they are included in the approved service plan, authorized by the appropriate referral source, payer, or MCO when required, and assigned within the worker’s non-medical role. Staff are expected to follow assigned tasks, document services, report concerns promptly, protect client information, and remain within approved non-medical service boundaries at all times. More Healing Care LLC does not provide skilled nursing, home health, home nursing, clinical treatment, medication administration, pillbox setup, wound care, injections, therapy services, medical procedures, diagnosis, or services requiring clinical licensure or clinical judgment. In a medical emergency, call 911.
Process | Steps | How It Works | Clear Intake. Organized Review. Documented Follow-Up.
Service Inquiry, Referral Review & Coordination
More Healing Care LLC uses a structured intake and referral review process to help determine whether a requested service can be accepted, scheduled, assigned, and documented within the agency’s approved non-medical scope. Each inquiry or referral is reviewed for service-area coverage, client needs, authorized task limits, service-plan requirements, payer or MCO authorization when applicable, staffing availability, worker readiness, documentation needs, and non-medical service boundaries. Referral sources, care coordinators, families, representatives, DHS–HSP participants, private clients, and job applicants can expect organized communication, documented follow-up, confidentiality protections, and clear next steps. Service acceptance is not automatic and remains subject to authorization, service-plan alignment, staffing controls, and applicable Illinois Home Services Agency and DHS–HSP homemaker program standards. More Healing Care LLC does not accept or assign services that require skilled nursing, home health, home nursing, clinical judgment, medication administration, wound care, injections, therapy, diagnosis, or medical procedures. Inquiry or Referral Received The agency receives a service inquiry, HSP referral inquiry, private-pay request, payer/MCO inquiry, family request, or workforce application. Scope & Authorization Review The request is reviewed for non-medical scope, approved service area, authorization requirements, service-plan limits, documentation needs, and staffing availability. Follow-Up & Next Steps More Healing Care LLC communicates next steps, documents referral disposition, and coordinates service planning, staffing, or applicant review when appropriate.
Privacy Protected. Concerns Documented. Dignity Maintained.
Confidentiality, Client Rights & Concern Reporting
More Healing Care LLC maintains confidentiality, client-rights protections, and respectful communication throughout intake, referral review, service planning, service coordination, documentation, and follow-up. Client information is handled through administrative privacy controls and is shared only when authorized, permitted, or necessary for service coordination, referral follow-up, payer or MCO communication when applicable, supervision, documentation review, or lawful reporting obligations. Clients, families, representatives, referral sources, care coordinators, and DHS–HSP participants may report concerns related to service quality, communication, scheduling, documentation, worker conduct, service-plan alignment, safety, confidentiality, or non-medical scope boundaries. More Healing Care LLC reviews concerns through an organized follow-up process that may include documentation review, communication with appropriate parties, supervisory review, corrective follow-up, quality review, and escalation when safety, abuse, neglect, exploitation, or urgent service concerns are identified. Clients have the right to respectful communication, dignity, privacy, participation in service planning, clear information about services, and the ability to voice concerns without retaliation or discrimination. All services remain limited to authorized non-medical support and approved service-plan boundaries. Confidentiality Controls Client information is protected during intake, referral review, service coordination, documentation, supervision, and follow-up. Client Rights & Dignity Clients may ask questions, participate in service planning, receive respectful communication, and voice concerns without retaliation. Concern Review & Follow-Up Concerns are reviewed, documented, elevated when needed, and used to support service quality, accountability, and corrective follow-up.
Documented Oversight. Continuous Review. Reliable Service.
Quality Review, Supervision & Documentation Controls
More Healing Care LLC maintains quality review, supervisory follow-up, and documentation controls to support consistent non-medical service delivery, service-plan alignment, staff accountability, and organized administrative oversight. Agency review may include service documentation, referral records, visit notes, client and family communication, complaint or concern follow-up, worker communication, training records, supervision notes, and service-plan adherence. These controls help support continuity of service, timely escalation, corrective follow-up, and inspection readiness. Supervisory and quality-review activities are used to monitor whether assigned non-medical tasks are being performed according to approved service plans, authorized task limits, agency policy, client rights, confidentiality expectations, and applicable Illinois Home Services Agency and DHS–HSP homemaker program standards. Quality review does not expand the agency’s scope into clinical assessment, skilled nursing, diagnosis, medication administration, wound care, injections, therapy, home health, home nursing, or medical procedures. Concerns requiring clinical, emergency, protective-service, payer, MCO, or referral-source review are escalated through the appropriate channel.
Licensed Operations. Insurance Proof. Organized Records.
Administrative Readiness & Regulatory Alignment
More Healing Care LLC maintains administrative records, licensure information, insurance documentation, workforce files, training records, referral documentation, service records, complaint-response records, and quality-review materials to support organized non-medical homecare operations. Administrative readiness includes maintaining current business records, license-status documentation, proof of insurance, staff screening records, training documentation, job descriptions, service documentation, supervision records, referral dispositions, communication logs, and confidentiality controls. These records support ongoing agency oversight, client service coordination, referral-source communication, DHS–HSP homemaker program readiness, IDPH survey readiness, payer or MCO review when applicable, and internal quality-review controls. Administrative readiness does not expand More Healing Care LLC’s scope into skilled nursing, home health, home nursing, clinical treatment, medication administration, wound care, injections, therapy, diagnosis, or medical procedures. Licensure & Insurance Controls: The agency maintains license-status records, insurance documentation, business records, and administrative materials for ongoing operational readiness. Workforce & Training Records: Staff screening, training, supervision, job descriptions, attendance, and workforce documentation are maintained to support organized personnel oversight. Service & Review Records: Referral records, service documentation, communication logs, complaint follow-up, and quality-review materials support service coordination and accountability.
Authorized Coverage. Local Presence. Structured Review.
Illinois Service Areas
More Healing Care LLC reviews non-medical homecare, homemaker, companion, personal assistance, and service-coordination inquiries across approved Illinois service areas. Service availability is based on client location, approved county coverage, authorized service-plan requirements, payer or MCO authorization when applicable, DHS–HSP requirements when applicable, staffing availability, documentation controls, and non-medical scope limits. More Healing Care LLC maintains a commercial office location in the Beverly Area of Chicago, Illinois 60643, supporting structured intake, referral review, service coordination, workforce oversight, documentation, and follow-up for authorized non-medical services. Services are not automatically available for every request. Each inquiry is reviewed before acceptance to confirm service area, scope, authorization, staffing, service-plan alignment, and applicable Illinois Home Services Agency and DHS–HSP homemaker program standards.
Approved Counties. Structured Review. Authorized Services Only.
Approved Counties Served
More Healing Care LLC reviews authorized non-medical homecare, homemaker, companion, personal assistance, and service-coordination inquiries across approved Illinois counties. County listing confirms the agency’s approved service-area coverage; however, service availability still depends on client location, authorized service-plan requirements, payer or MCO authorization when applicable, DHS–HSP requirements when applicable, staffing availability, documentation controls, and non-medical scope boundaries. Each inquiry is reviewed before acceptance. Listing a county does not automatically guarantee immediate staffing, payer approval, MCO authorization, DHS–HSP authorization, or acceptance of every requested service. Cook County DeKalb County DuPage County Grundy County Kane County Kendall County Knox County Lake County LaSalle County McHenry County Will County Approved Service Areas More Healing Care LLC reviews service inquiries within approved Illinois counties before accepting, scheduling, or assigning services. Authorization Required: Services may require DHS–HSP approval, payer authorization, MCO authorization, referral-source confirmation, or private-pay service agreement completion. Staffing & Scope Review: Services must fit non-medical task limits, staffing availability, service-plan requirements, documentation controls, and agency assignment standards.
Authorization First. Scope Reviewed. Service Confirmed.
Authorization First. Scope Reviewed. Service Confirmed.
More Healing Care LLC reviews each service inquiry before accepting, scheduling, or assigning non-medical homecare or homemaker services. Service availability depends on approved county coverage, client location, service-plan requirements, payer or MCO authorization when applicable, DHS–HSP requirements when applicable, staffing availability, worker readiness, documentation requirements, and non-medical scope boundaries. A referral, inquiry, or county listing does not automatically guarantee service approval, immediate staffing, payer authorization, MCO authorization, DHS–HSP authorization, or acceptance of every requested task. More Healing Care LLC confirms whether the requested support can be provided within authorized non-medical task limits, approved service plans, agency staffing controls, and applicable Illinois Home Services Agency and DHS–HSP homemaker program standards before services are accepted or assigned. Authorization Review The agency reviews DHS–HSP, payer, MCO, referral-source, or private-pay authorization requirements before service acceptance when applicable. Service-Plan Confirmation Requested tasks are reviewed against the client’s approved service plan, authorized task limits, and non-medical service boundaries. Staffing & Documentation Assignments depend on worker availability, staff readiness, scheduling controls, documentation requirements, and agency follow-up procedures.
Commercial Office. Clear Communication. Service-Area Review.
Contact More Healing Care LLC for Service-Area Review
More Healing Care LLC maintains a commercial office location in the Beverly Area of Chicago, Illinois 60643 for administrative coordination, referral review, service inquiry follow-up, workforce administration, documentation control, and non-medical homecare service coordination. Families, DHS–HSP participants, private clients, referral sources, care coordinators, payer or MCO representatives, and job applicants may contact the agency for service-area review, authorization questions, documentation follow-up, or next-step coordination. Office communication is used to support structured intake, service-plan review, approved county confirmation, staffing availability review, referral disposition, applicant follow-up, and non-medical scope clarification. Office contact does not guarantee service acceptance, immediate staffing, payer authorization, MCO authorization, DHS–HSP authorization, or acceptance of every requested task. Services remain subject to approved service areas, authorized service plans, staffing controls, documentation requirements, and non-medical scope boundaries. Commercial Office Location: Beverly Area, Chicago, IL 60643 Office: (773) 420-6180 Fax: (773) 629-8328 Email: [email protected] Website: https://morehealingcarellc.org/
